Check out what our customers are saying!
Customer Reviews
Brookson Builders
Based on 34 reviews
review us on
We moved to Texas last year and had no idea about local builders.After looking at 25 to 30 new construction builds, we settled on a Brookson Builders home.We love our Brookson Builder home! The team was wonderful during all phases. We had an inspection before closes, with great results.We are now one year in our home, and recently had it inspected by an additional third party inspector. Again, the home got HIGH marks; therefore, we are delighted with the decision to purchase a Brookson Builders home, and you will too!Mirer-Distrola
Knowledgeable staff. Made the process simple.
We weren’t completely committed to buying a new house until we saw the Brookson Builders homes…my wife and I submitted an offer as soon as we could after walking through an open house. The homes are very high quality with a lot of attention to detail and taste. The whole team from sales all the way to the builder/owner are great people and easy to work with. I have had bad experiences with corporate home builders in the past and Brookson erased my skepticism. They are not the mass cookie-cutter builder that cuts corners on quality. We love our house and so happy we bought it! You should check them out!
Good communication tyvm!
Response from the owner: Thank you for the kind words, Lorrie! We're glad to hear that you had a positive experience with our communication. If you need anything else, feel free to reach out.
Easy process purchasing a completed spec home. Thanks Brookson Builders, we love our new home.
Well built home. Have taken care of minor issues promptly and professionally.
Response from the owner: Thank you Rebekah! Welcome to the Brookson Builders Family! We wish your family many years of happiness & memory making in your beautiful new home!!The Brookson Builder Team
Good quality builder, minimal issues and all have been addressed in a timely manner.
Response from the owner: Thank you Brandon!We appreciate you & hope that your family enjoys your home for many years to come!!!!The Brookson Builders Team
Response from the owner: Thank you Lindsey ~ We are proud to have your family as some of our newest members of the Brookson Builders family ~ Wishing your family many years of happiness in your beautiful new home!The Brookson Builders Team
Response from the owner: Thank you Larry! We hope you guys are getting settled in nicely!We appreciate your family & are happy to welcome you as some of the newest members of the Brookson Builders Family.The Brookson Builders Team
Brookson built our home on the scheduled timeline and even worked to allow us to move in sooner because of the timing on the sale of our old home. They were able to deliver the home early and on budget with no price increases or building delays. Upgrades in many homes were standard with their builds. Highly recommend.
Response from the owner: Tanner ~ it has been a pleasure working with you & your family!We hope you all make tons of memories in your beautiful new home for years to come!!The Brookson Builders Team
From beginning to end a pleasant experience. Integrity, honesty, and strong work ethic are foremost with this company. Excellent communication and customer service. I strongly recommend Brookson for any project!
Response from the owner: Thanks for the nice feedback! We are always here to help should you need us. We're happy to have you as a part of the Brookson Builders Family!The Brookson Builders Team
We have had multiple experiences with new home purchases in the past 35 years as a result of transfers with my company.I would have to say all have been very unsatisfactory until this recent purchase of a Brookson Builders home. While it was a rocky start, as a result of my “non-trust” factor, finally someone who cares about the product they produce, followed by integrity, pride and honor. The leadership of this company sets the example for the rest to follow. We are incredibly pleased with our choice, you will be too! No, I’m not being paid to say this and I’m not related to any of their employees that I’m aware of. I recommend the Brookson Home experience!
Response from the owner: We are always glad to have satisfied homeowners. Please do not hesitate to reach out if you ever need assistance ~ Welcome to the Brookson Builders Family!
We purchased a home from Brookson Builders and are in LOVE with it! They add all the extra special finishes like barn doors, barn wood mantles, accent walls , double ovens, and cabinets to the ceiling. They provided weekly updates throughout the process to keep us informed and updated every step of the way! Super professional and I would definitely recommend them!! ❤️
Response from the owner: Thanks for the lovely feedback. Customer service is our top priority.
Good home builders! Happy with my house and value! Communication could use improvement and they laid my grass on large rocks and concrete.
Response from the owner: Thank you for your review, Marshall! We are so glad you are happy with your home!
We found our retirement home. We love the floor design and color choices. The reclaimed wood accents really caught my attention. We found very few details that needed attention, but they were quickly responsive. Customer service has been nice.
Response from the owner: Thanks so much for your kind words and feedback. We are glad you are enjoying the home. BW
Response from the owner: Thanks for the review...BW
As a military family, we pay special attention to details, quality, and customer service. Brookson Builders delivered an astonishing home with beautiful details and quality. Their customer service and prompt assistance with our requests were excellent. We are very happy!
Response from the owner: Thank you so much for the great review Liz! We are so happy to hear you love your new home.
Great business and they make beautiful homes
Response from the owner: Thank you Crystal!
India made this experience amazing for us. She is friendly, efficient and while she is professional, she’s very down to earth too. We absolutely love our Brookson home and each passing day we are amazed at the quality of everything that went into our home.John is one of Brooksons greatest assets. He’s a builder extraordinaire. Organized and thorough! Not too impressed with the warranty department but overall we’re happy with Brookson. We own a beautiful home in a beautiful neighborhood and we have Brookson Builders to thank for that.The Allison’s#allisonwonderland
Response from the owner: Thank you so much for the review Mendy! We are so happy that you love your new home : )
India, was great to work with and we love our home. The home was built well but the electrical work was not the best I've seen.
Response from the owner: Thanks for the great review Richard!
As a Realtor, I have worked with many builders.I have been very impressed with Brookson since the first contact was made. Amber was very responsive and has stayed in constant contact with my clients and myself throughout this process.She puts clients at ease with her welcoming demeanor and handles the process with grace and professionalism.I have 2 clients currently in the building process with Brookson and may have a 3rd one soon.I have nothing but positive things to say about my experience thus far.
Response from the owner: Thanks for the great review Shari!
Brooksonbuilders have been a joy to work with. While my wife and I constantly contemplated what we wanted in our new home, they worked with us all the way. Without pressuring or demanding us to make choices or causing us stress during one of life’s key golds, building our retirement home. Never forcing or pushing us as we decided what we wanted, but advising and making the entire journey from start to Closing and afterwards a joy. So, glade we had them as our builder. It’s the little things that will seem an impossibility, not with Brooksonbuilders.
Response from the owner: Thank you so much for the great review EJ!
I have had the opportunity to work with 3 sets of clients and help them purchase new homes with Brookson. I have enjoyed working with the sales team and most of all my clients have been happy with their homes. I always recommend this builder to my clients and hope to work with this builder many more times .
Response from the owner: Thanks Nicole!
Our house was built in 2017. Overall, they did a pretty good job. An independent inspector indicated the house was built very well. The house itself is beautiful and incredibly designed. The area which needs improvement the most is communication. Warranty issues and the initial walk-through were problematic but after a few back and forths with them, it was all resolved. We are happy with our home and live in a great neighborhood!
India made the process smooth and stayed in contact with us when we needed.
Response from the owner: Thanks for the great review Benjamin!
Overall we had a great experience with Brookson. The two area that weren’t 5 stars were the warranty follow up and closing date. Both of these areas were significantly delayed. However, they were always great about fixing problems and addressing concerns. We are happy home owners of a beautiful Brookson home.
We had our home built in 2017 from the ground up. They did a greatjob. Any problems we had were addressed and fixed. They workedvery hard to make us very happy and they did a great job followingthrough w/ their word. Were mistakes made, yes but, they were fixedright away. They worked very hard to get us in on time. The delay wasnot there fault. Due to rain and a hurricane, our grass had to comefrom another state (they were finishing laying the grass the day wemoved in). All the subs they use have worked very hard to make ushappy. great company to work with. India White, worked hard to makesure we were 100% satisfied! We are so pleased and happy with ourbeautiful home!
Response from the owner: Thank you!