Check out what our customers are saying!
Customer Reviews
Excellent
Brookson Builders
4.6
Based on 38 reviews
This was our first time going through the new build process and the Brookson team was amazing! We could not have asked for better communication throughout the duration of the build! We love our new home and can’t wait to build a lifetime of memories!
Response from the owner:Thank you for sharing your feedback! We're excited to welcome you as our newest homeowners. If you ever have any questions or need assistance, don't hesitate to reach out.
They were up front and easy to work with. We have been very happy with their quick response and clear explanations.
Response from the owner:We would like to thank you for taking the time to leave a review. We strive to provide satisfaction to all our clients in every facet of their experience with us. Please reach out to us by email, text or your warranty portal should you have any needs.
Brookson Builders were highly professional and paid attention to the smallest details inside and outside of the home. The purchase was a breeze and the home was move in ready with no issues. Would highly recommend purchasing/building your home with Brookson.
Response from the owner:Thank you for sharing your feedback with us. We are dedicated to providing an exceptional experience and satisfaction for all our clients. If you have any questions or need assistance, please don’t hesitate to reach out via email, text, or your warranty portal.
Response from the owner:Thanks so much for the review--Please let us know if we can help further in any way
Brookson Builders puts in the extra touch to their home builds ! Great people to deal with as well !
Response from the owner:Thank you for your review! If there's anything else we can assist you with, please feel free to let us know.
We moved to Texas last year and had no idea about local builders.

After looking at 25 to 30 new construction builds, we settled on a Brookson Builders home.

We love our Brookson Builder home! The team was wonderful during all phases. We had an inspection before closes, with great results.

We are now one year in our home, and recently had it inspected by an additional third party inspector. Again, the home got HIGH marks; therefore, we are delighted with the decision to purchase a Brookson Builders home, and you will too!

Mirer-Distrola
Response from the owner:Thank you for sharing your feedback with us. We are dedicated to providing an exceptional experience and satisfaction for all our clients. If you have any questions or need assistance, please don’t hesitate to reach out via email, text, or your warranty portal.
Knowledgeable staff. Made the process simple.
Response from the owner:Thank you for your review! If there's anything else we can assist you with, please feel free to let us know.
Response from the owner:Thank you for your review! If there's anything else we can assist you with, please feel free to let us know.
We weren’t completely committed to buying a new house until we saw the Brookson Builders homes…my wife and I submitted an offer as soon as we could after walking through an open house. The homes are very high quality with a lot of attention to detail and taste. The whole team from sales all the way to the builder/owner are great people and easy to work with. I have had bad experiences with corporate home builders in the past and Brookson erased my skepticism. They are not the mass cookie-cutter builder that cuts corners on quality. We love our house and so happy we bought it! You should check them out!
Response from the owner:Thank you so much for your kind words! We're thrilled to hear that you had a smooth experience and are happy with the attention to detail in your new home. It’s our goal to ensure every aspect of the process is seamless for our clients. We truly appreciate your recommendation and look forward to serving you or anyone you know in the future!
Good communication tyvm!
Response from the owner:Thank you for the kind words, Lorrie! We're glad to hear that you had a positive experience with our communication. If you need anything else, feel free to reach out.
Easy process purchasing a completed spec home. Thanks Brookson Builders, we love our new home.
Well built home. Have taken care of minor issues promptly and professionally.
Response from the owner:Thank you Rebekah! Welcome to the Brookson Builders Family! We wish your family many years of happiness & memory making in your beautiful new home!! The Brookson Builder Team
Good quality builder, minimal issues and all have been addressed in a timely manner.
Response from the owner:Thank you Brandon! We appreciate you & hope that your family enjoys your home for many years to come!!!! The Brookson Builders Team
Response from the owner:Thank you Lindsey ~ We are proud to have your family as some of our newest members of the Brookson Builders family ~ Wishing your family many years of happiness in your beautiful new home! The Brookson Builders Team
Response from the owner:Thank you Larry! We hope you guys are getting settled in nicely! We appreciate your family & are happy to welcome you as some of the newest members of the Brookson Builders Family. The Brookson Builders Team
Brookson built our home on the scheduled timeline and even worked to allow us to move in sooner because of the timing on the sale of our old home. They were able to deliver the home early and on budget with no price increases or building delays. Upgrades in many homes were standard with their builds. Highly recommend.
Response from the owner:Tanner ~ it has been a pleasure working with you & your family! We hope you all make tons of memories in your beautiful new home for years to come!! The Brookson Builders Team
From beginning to end a pleasant experience. Integrity, honesty, and strong work ethic are foremost with this company. Excellent communication and customer service. I strongly recommend Brookson for any project!
Response from the owner:Thanks for the nice feedback! We are always here to help should you need us. We're happy to have you as a part of the Brookson Builders Family! The Brookson Builders Team
We have had multiple experiences with new home purchases in the past 35 years as a result of transfers with my company.
I would have to say all have been very unsatisfactory until this recent purchase of a Brookson Builders home. While it was a rocky start, as a result of my “non-trust” factor, finally someone who cares about the product they produce, followed by integrity, pride and honor. The leadership of this company sets the example for the rest to follow. We are incredibly pleased with our choice, you will be too! No, I’m not being paid to say this and I’m not related to any of their employees that I’m aware of. I recommend the Brookson Home experience!
Response from the owner:We are always glad to have satisfied homeowners. Please do not hesitate to reach out if you ever need assistance ~ Welcome to the Brookson Builders Family!
We purchased a home from Brookson Builders and are in LOVE with it! They add all the extra special finishes like barn doors, barn wood mantles, accent walls , double ovens, and cabinets to the ceiling. They provided weekly updates throughout the process to keep us informed and updated every step of the way! Super professional and I would definitely recommend them!! ❤️
Response from the owner:Thanks for the lovely feedback. Customer service is our top priority.
Good home builders! Happy with my house and value! Communication could use improvement and they laid my grass on large rocks and concrete.
Response from the owner:Thank you for your review, Marshall! We are so glad you are happy with your home!
We found our retirement home. We love the floor design and color choices. The reclaimed wood accents really caught my attention. We found very few details that needed attention, but they were quickly responsive. Customer service has been nice.
Response from the owner:Thanks so much for your kind words and feedback. We are glad you are enjoying the home. BW
Response from the owner:Thanks for the review...BW
As a military family, we pay special attention to details, quality, and customer service. Brookson Builders delivered an astonishing home with beautiful details and quality. Their customer service and prompt assistance with our requests were excellent. We are very happy!
Response from the owner:Thank you so much for the great review Liz! We are so happy to hear you love your new home.
Great business and they make beautiful homes
Response from the owner:Thank you Crystal!
India made this experience amazing for us. She is friendly, efficient and while she is professional, she’s very down to earth too. We absolutely love our Brookson home and each passing day we are amazed at the quality of everything that went into our home.
John is one of Brooksons greatest assets. He’s a builder extraordinaire. Organized and thorough! Not too impressed with the warranty department but overall we’re happy with Brookson. We own a beautiful home in a beautiful neighborhood and we have Brookson Builders to thank for that.
The Allison’s
#allisonwonderland
Response from the owner:Thank you so much for the review Mendy! We are so happy that you love your new home : )
India, was great to work with and we love our home. The home was built well but the electrical work was not the best I've seen.
Response from the owner:Thanks for the great review Richard!
As a Realtor, I have worked with many builders.
I have been very impressed with Brookson since the first contact was made. Amber was very responsive and has stayed in constant contact with my clients and myself throughout this process.
She puts clients at ease with her welcoming demeanor and handles the process with grace and professionalism.
I have 2 clients currently in the building process with Brookson and may have a 3rd one soon.
I have nothing but positive things to say about my experience thus far.
Response from the owner:Thanks for the great review Shari!
Brooksonbuilders have been a joy to work with. While my wife and I constantly contemplated what we wanted in our new home, they worked with us all the way. Without pressuring or demanding us to make choices or causing us stress during one of life’s key golds, building our retirement home. Never forcing or pushing us as we decided what we wanted, but advising and making the entire journey from start to Closing and afterwards a joy. So, glade we had them as our builder. It’s the little things that will seem an impossibility, not with Brooksonbuilders.
Response from the owner:Thank you so much for the great review EJ!
I have had the opportunity to work with 3 sets of clients and help them purchase new homes with Brookson. I have enjoyed working with the sales team and most of all my clients have been happy with their homes. I always recommend this builder to my clients and hope to work with this builder many more times .
Response from the owner:Thanks Nicole!
India made the process smooth and stayed in contact with us when we needed.
Response from the owner:Thanks for the great review Benjamin!
Overall we had a great experience with Brookson. The two area that weren’t 5 stars were the warranty follow up and closing date. Both of these areas were significantly delayed. However, they were always great about fixing problems and addressing concerns. We are happy home owners of a beautiful Brookson home.
We had our home built in 2017 from the ground up. They did a great
job. Any problems we had were addressed and fixed. They worked
very hard to make us very happy and they did a great job following
through w/ their word. Were mistakes made, yes but, they were fixed
right away. They worked very hard to get us in on time. The delay was
not there fault. Due to rain and a hurricane, our grass had to come
from another state (they were finishing laying the grass the day we
moved in). All the subs they use have worked very hard to make us
happy. great company to work with. India White, worked hard to make
sure we were 100% satisfied! We are so pleased and happy with our
beautiful home!
Response from the owner:Thank you!
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